Job Description: Salon and Spa Receptionist

We are looking for a friendly and organized Salon and Spa Receptionist to be the first point of contact for our clients. The ideal candidate will ensure a seamless client experience by managing appointments, providing excellent customer service, and maintaining a welcoming atmosphere.

Key Responsibilities:

• Greet clients warmly upon arrival and assist with check-in and check-out processes.

• Schedule and confirm appointments using salon management software.

• Answer phone calls, respond to emails, and handle inquiries about services and pricing.

• Process payments, issue receipts, and manage daily cash handling procedures.

• Maintain a clean and organized front desk and waiting area.

• Promote salon and spa services, packages, and retail products to clients.

• Handle client feedback or concerns professionally, ensuring customer satisfaction.

• Collaborate with the salon team to ensure smooth day-to-day operations.

Knowledge, Skills and Experience:

• Previous experience as a receptionist or in a customer service role (preferred).

• Excellent communication and interpersonal skills.

• Proficiency in using scheduling software and basic computer applications.

• Strong organizational skills and ability to multitask in a fast-paced environment.

• Professional appearance and demeanor.

• A positive attitude and commitment to providing exceptional client experiences.

Benefits:

• Competitive hourly wage with potential for bonuses.

• Opportunities for professional growth and development.

• A supportive and friendly work environment.

Join our team and be the welcoming face of our salon and spa, ensuring clients enjoy a memorable experience!

Send us your CV (max 3 pages) and recent photo.

Apply today.