Passionate and results driven Operations and Sales Professionals with extensive experience managing service environments in retail, spa and salon.

Track record of improvement: operations, productivity and cross-functional teams. Strong analytical skills and acumen through sales and performance management, learning and development, compliance and regulatory standards, and operational and financial management.

Successfully led high-performing teams, implemented innovative service strategies, and ensured top-tier client satisfaction. Deep understanding of luxury salon and spa operations, and committed to creating seamless, memorable experiences for clients while driving revenue and operational efficiency.

Extensive experience in retail store, spa and salon project openings and start-ups.

Our Experience

  • Multi-site Spa & Salon Management

  • Luxury Beauty & Wellness

  • P&L, Budget Management

  • Recruitment & Team Development

  • Workforce Planning & Management

  • Customer Experience

  • Customer Relations & Retention 

  • Operational Efficiency

  • Inventory Management

  • Quality Audits &  Compliance

  • Retail and Revenue Growth

  • Service Innovation

  • Marketing & Brand Development

  • New Spa Planning & Launch

  • Facilities & Maintenance Management