
Passionate and results driven Operations and Sales Professionals with extensive experience managing service environments in retail, spa and salon.
Track record of improvement: operations, productivity and cross-functional teams. Strong analytical skills and acumen through sales and performance management, learning and development, compliance and regulatory standards, and operational and financial management.
Successfully led high-performing teams, implemented innovative service strategies, and ensured top-tier client satisfaction. Deep understanding of luxury salon and spa operations, and committed to creating seamless, memorable experiences for clients while driving revenue and operational efficiency.
Extensive experience in retail store, spa and salon project openings and start-ups.
Our Experience




Multi-site Spa & Salon Management
Luxury Beauty & Wellness
P&L, Budget Management
Recruitment & Team Development
Workforce Planning & Management
Customer Experience
Customer Relations & Retention
Operational Efficiency
Inventory Management
Quality Audits & Compliance
Retail and Revenue Growth
Service Innovation
Marketing & Brand Development
New Spa Planning & Launch
Facilities & Maintenance Management
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Operated by: Charteris Partners - FZCO